{"id":435,"date":"2024-06-23T01:40:53","date_gmt":"2024-06-22T23:40:53","guid":{"rendered":"http:\/\/www.svamberk.cz\/?page_id=435"},"modified":"2025-02-11T22:31:54","modified_gmt":"2025-02-11T21:31:54","slug":"vop-bezobsluzny-rezim","status":"publish","type":"page","link":"http:\/\/www.svamberk.cz\/?page_id=435","title":{"rendered":"VOP bezobslu\u017en\u00fd re\u017eim"},"content":{"rendered":"\n

V\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky pro provoz prodejny v bezobslu\u017en\u00e9m re\u017eimu<\/strong><\/p>\n\n\n\n

HO\u0158ICE ESO market<\/strong><\/p>\n\n\n\n

\u0160vamberk Invest, s.r.o.<\/strong>
P\u00e1lavsk\u00e9 n\u00e1m. 4286\/3c, 628 00 Brno
I\u010c: 26297256, DI\u010c: CZ26297256<\/p>\n\n\n\n

Z\u00e1pis v obchodn\u00edm rejst\u0159\u00edku veden\u00e9m Krajsk\u00fdm soudem v Brn\u011b, spisov\u00e1 zna\u010dka C 42505. (d\u00e1le t\u00e9\u017e \u201eProd\u00e1vaj\u00edc\u00ed\u201c)<\/p>\n\n\n\n

I. Obsah<\/strong><\/p>\n\n\n\n

V\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky stanov\u00ed pravidla vstupu z\u00e1kazn\u00edka (d\u00e1le jen \u201eU\u017eivatel\u201c) na prodejnu v dob\u011b bezobslu\u017en\u00e9ho re\u017eimu prodejny a pravidla a postup pro vyu\u017eit\u00ed t\u00e9to slu\u017eby (d\u00e1le jen \u201eSlu\u017eba\u201c).<\/p>\n\n\n\n

Modul Obchod 24\/7 umo\u017e\u0148uje vyu\u017eit\u00ed vybran\u00fdch prodejen v samoobslu\u017en\u00e9m re\u017eimu mimo b\u011b\u017enou otev\u00edrac\u00ed dobu pomoc\u00ed QR k\u00f3du vygenerovan\u00e9ho v mobiln\u00ed aplikaci DoKapsy od \u010cSOB (d\u00e1le jen \u201eAplikace\u201c).<\/p>\n\n\n\n

Seznam prodejen je p\u0159\u00edmo dostupn\u00fd v Aplikaci.<\/p>\n\n\n\n

Poskytovatelem Slu\u017eby je spole\u010dnost \u0160vamberk Invest, s.r.o., kter\u00e1 bezobslu\u017en\u00fd prodej prost\u0159ednictv\u00edm QR k\u00f3du vygenerovan\u00e9ho v Aplikaci umo\u017e\u0148uj\u00ed.<\/p>\n\n\n\n

II. Podm\u00ednky vyu\u017eit\u00ed slu\u017eby<\/strong><\/p>\n\n\n\n

Slu\u017eba je dostupn\u00e1 pouze v dob\u011b online p\u0159ipojen\u00ed prodejny.<\/p>\n\n\n\n

K vyu\u017eit\u00ed t\u00e9to Slu\u017eby je opr\u00e1vn\u011bn U\u017eivatel star\u0161\u00ed 18 let<\/strong>, kter\u00fd m\u00e1 z\u0159\u00edzeno \u010cSOB ID nebo BankID.<\/p>\n\n\n\n

Podm\u00ednkou vstupu do prodejny je sta\u017een\u00ed mobiln\u00ed aplikace DoKapsy od \u010cSOB.<\/p>\n\n\n\n

U\u017eivatel, kter\u00fd se rozhodne vyu\u017e\u00edt Slu\u017ebu, je povinen m\u00edt vlastn\u00ed Aplikaci.<\/p>\n\n\n\n

Vstupem do prodejny vyjad\u0159uje U\u017eivatel s podm\u00ednkami Prod\u00e1vaj\u00edc\u00edho sv\u016fj souhlas (p\u0159ed vstupem do prodejny by se tak m\u011bl s t\u011bmito podm\u00ednkami sezn\u00e1mit).<\/p>\n\n\n\n

U\u017eivatel je povinen po\u010d\u00ednat si p\u0159i vstupu do prodejny a odchodu z prodejny tak, aby neumo\u017enil vniknut\u00ed do prodejny ciz\u00ed osob\u011b. Pokud U\u017eivatele p\u0159i vstupu do prodejny s jeho souhlasem doprov\u00e1z\u00ed dal\u0161\u00ed osoba, odpov\u00edd\u00e1 U\u017eivatel za jej\u00ed chov\u00e1n\u00ed a p\u0159\u00edpadn\u00e9 \u0161kody, kter\u00e9 takov\u00e1 osoba zp\u016fsob\u00ed Prod\u00e1vaj\u00edc\u00edmu.<\/p>\n\n\n\n

Za \u00fa\u010delem zji\u0161t\u011bn\u00ed toto\u017enosti osoby odpov\u011bdn\u00e9 za \u0161kodu zp\u016fsobenou v prodejn\u011b s bezobslu\u017en\u00fdm re\u017eimem a uplatn\u011bn\u00ed n\u00e1roku na jej\u00ed n\u00e1hradu m\u00e1 Prod\u00e1vaj\u00edc\u00ed pr\u00e1vo po\u017e\u00e1dat \u010cSOB o osobn\u00ed \u00fadaje U\u017eivatele pot\u0159ebn\u00e9 k jeho identifikaci a kontaktov\u00e1n\u00ed, a to: jm\u00e9no, p\u0159\u00edjmen\u00ed, adresu, e-mail a telefon. Tyto osobn\u00ed \u00fadaje mohou b\u00fdt pou\u017eity pouze k \u0159e\u0161en\u00ed provozn\u00edch incident\u016f nebo n\u00e1hrady \u0161kody.<\/p>\n\n\n\n

U\u017eivatel bere na v\u011bdom\u00ed, \u017ee v bezobslu\u017en\u00e9m re\u017eimu prodejny nen\u00ed mo\u017en\u00e9 zakoupit zbo\u017e\u00ed vy\u017eaduj\u00edc\u00ed obsluhu person\u00e1lem.<\/p>\n\n\n\n

III. Ceny a cenov\u00e9 podm\u00ednky<\/strong><\/p>\n\n\n\n

Ceny zbo\u017e\u00ed jsou uvedeny na cenovk\u00e1ch, p\u0159i\u010dem\u017e v\u0161echny ceny jsou uvedeny v\u010detn\u011b DPH. Cena u zbo\u017e\u00ed nab\u00edzen\u00e9ho v let\u00e1kov\u00e9m okn\u011b se m\u016f\u017ee li\u0161it od ceny v dob\u011b provozu samoobslu\u017en\u00e9 prodejny. Ceny zbo\u017e\u00ed za\u0159azen\u00e9ho do let\u00e1kov\u00fdch nebo podobn\u00fdch akc\u00ed jsou platn\u00e9 ode dne zah\u00e1jen\u00ed let\u00e1kov\u00e9 nebo podobn\u00e9 akce od 7h r\u00e1no.<\/p>\n\n\n\n

IV. Zru\u0161en\u00ed n\u00e1kupu<\/strong><\/p>\n\n\n\n

Zru\u0161en\u00ed n\u00e1kupu lze prov\u00e9st p\u0159es tla\u010d\u00edtko editace n\u00e1kupu na samoobslu\u017en\u00e9 pokladn\u011b.<\/p>\n\n\n\n

V. V\u011brnostn\u00ed karta z\u00e1kazn\u00edka<\/strong><\/p>\n\n\n\n

V r\u00e1mci n\u00e1kupu zbo\u017e\u00ed s vyu\u017eit\u00edm Slu\u017eby lze uplatnit v\u011brnostn\u00ed kartu z\u00e1kazn\u00edka vydanou Prod\u00e1vaj\u00edc\u00edm. V\u011brnostn\u00ed karta mus\u00ed b\u00fdt samoobslu\u017enou pokladnou na\u010dtena p\u0159ed zah\u00e1jen\u00edm scanov\u00e1n\u00ed zbo\u017e\u00ed.<\/p>\n\n\n\n

VI. Placen\u00ed zbo\u017e\u00ed<\/strong><\/p>\n\n\n\n

Platbu kupn\u00ed ceny lze uskute\u010dnit pouze prost\u0159ednictv\u00edm platebn\u00ed karty nebo stravenkovou kartou.<\/p>\n\n\n\n

Nen\u00ed t\u00e9\u017e vylou\u010deno pou\u017eit\u00ed slevov\u00fdch kupon\u016f vydan\u00fdch Prod\u00e1vaj\u00edc\u00edm. Slevov\u00fd kupon lze uplatnit na konci n\u00e1kupu, p\u0159ed jeho zaplacen\u00edm.<\/p>\n\n\n\n

VII. Vratn\u00e9 z\u00e1lohovan\u00e9 obaly<\/strong><\/p>\n\n\n\n

K cen\u011b zbo\u017e\u00ed ve vratn\u00fdch z\u00e1lohovan\u00fdch obalech bude \u00fa\u010dtov\u00e1na i z\u00e1loha za tento obal. Informace o v\u00fd\u0161i z\u00e1lohy je uvedena u konkr\u00e9tn\u00edho zbo\u017e\u00ed. Z\u00e1lohovan\u00e9 obaly je mo\u017en\u00e9 vr\u00e1tit na prodejn\u011b pouze v b\u011b\u017en\u00e9 prodejn\u00ed dob\u011b s person\u00e1lem.<\/p>\n\n\n\n

VIII. Reklamace<\/strong><\/p>\n\n\n\n

Vady zbo\u017e\u00ed, kter\u00e9 se projev\u00ed po p\u0159evzet\u00ed zbo\u017e\u00ed, lze uplatnit pouze v b\u011b\u017en\u00e9 prodejn\u00ed dob\u011b s person\u00e1lem.<\/p>\n\n\n\n

IX. Mimosoudn\u00ed \u0159e\u0161en\u00ed spot\u0159ebitelsk\u00fdch spor\u016f<\/strong><\/p>\n\n\n\n

Prod\u00e1vaj\u00edc\u00ed t\u00edmto informuje U\u017eivatele o tom, \u017ee subjektem mimosoudn\u00edho \u0159e\u0161en\u00ed spot\u0159ebitelsk\u00fdch spor\u016f je \u010cesk\u00e1 obchodn\u00ed inspekce, se s\u00eddlem v Praze 2, \u0160t\u011bp\u00e1nsk\u00e1 567\/15, PS\u010c 120 00, www.coi.cz.<\/p>\n\n\n\n

U\u017eivatel m\u00e1 pr\u00e1vo na mimosoudn\u00ed \u0159e\u0161en\u00ed sporu z kupn\u00ed smlouvy nebo ze smlouvy o poskytov\u00e1n\u00ed slu\u017eeb. Formul\u00e1\u0159 n\u00e1vrhu na zah\u00e1jen\u00ed \u0159\u00edzen\u00ed o mimosoudn\u00edm \u0159e\u0161en\u00ed spot\u0159ebitelsk\u00e9ho sporu je k dispozici na https:\/\/www.coi.cz\/informace-o-adr\/<\/p>\n\n\n\n

X. Zm\u011bny v\u0161eobecn\u00fdch obchodn\u00edch podm\u00ednek<\/strong><\/p>\n\n\n\n

Prod\u00e1vaj\u00edc\u00ed je opr\u00e1vn\u011bn kdykoliv zm\u011bnit V\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky, budou-li to vy\u017eadovat pot\u0159eby U\u017eivatele nebo obchodn\u00ed strategie Prod\u00e1vaj\u00edc\u00edho. Prod\u00e1vaj\u00edc\u00ed zve\u0159ejn\u00ed V\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky ve zm\u011bn\u011bn\u00e9 podob\u011b na sv\u00fdch webov\u00fdch str\u00e1nk\u00e1ch. Vstupem do prodejny p\u0159ij\u00edm\u00e1 U\u017eivatel V\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky v jejich aktu\u00e1ln\u00ed podob\u011b.<\/p>\n\n\n\n

XI. Zneu\u017eit\u00ed slu\u017eby<\/strong><\/p>\n\n\n\n

Zneu\u017eit\u00ed Slu\u017eby je zak\u00e1z\u00e1no, p\u0159i\u010dem\u017e za zneu\u017eit\u00ed je pova\u017eov\u00e1no zejm\u00e9na z\u00edsk\u00e1n\u00ed neopr\u00e1vn\u011bn\u00e9ho p\u0159\u00edstupu do prodejny v dob\u011b bezobslu\u017en\u00e9ho re\u017eimu prodejny, naru\u0161ov\u00e1n\u00ed mo\u017enosti u\u017eit\u00ed Slu\u017eby jin\u00e9mu U\u017eivateli, odcizen\u00ed zbo\u017e\u00ed nebo po\u0161kozen\u00ed majetku Prod\u00e1vaj\u00edc\u00edho. V p\u0159\u00edpad\u011b zneu\u017eit\u00ed Slu\u017eby U\u017eivatelem si Prod\u00e1vaj\u00edc\u00ed vyhrazuje pr\u00e1vo zamezit takov\u00e9mu U\u017eivateli pr\u00e1vo dal\u0161\u00edho p\u0159\u00edstupu ke Slu\u017eb\u011b, p\u0159i\u010dem\u017e U\u017eivatel je v takov\u00e9m p\u0159\u00edpad\u011b povinen uhradit Prod\u00e1vaj\u00edc\u00edmu smluvn\u00ed pokutu ve v\u00fd\u0161i 5 000 K\u010d za ka\u017ed\u00e9 zneu\u017eit\u00ed slu\u017eby. Ujedn\u00e1n\u00edm o smluvn\u00ed pokut\u011b nen\u00ed dot\u010deno pr\u00e1vo Prod\u00e1vaj\u00edc\u00edho po\u017eadovat po U\u017eivateli n\u00e1hradu vznikl\u00e9 \u0161kody.<\/p>\n\n\n\n

XII. Ochrana osobn\u00edch \u00fadaj\u016f<\/strong><\/p>\n\n\n\n

Za \u00fa\u010delem realizace kupn\u00ed smlouvy Prod\u00e1vaj\u00edc\u00ed zpracov\u00e1v\u00e1 nezbytn\u00e9 osobn\u00ed \u00fadaje kupuj\u00edc\u00edho (U\u017eivatele) dle na\u0159\u00edzen\u00ed Evropsk\u00e9ho parlamentu a Rady (EU) 2016\/679, obecn\u00e9ho na\u0159\u00edzen\u00ed o ochran\u011b osobn\u00edch \u00fadaj\u016f a dle z\u00e1k. \u010d. 110\/2019 Sb., o zpracov\u00e1n\u00ed osobn\u00edch \u00fadaj\u016f, a to v rozsahu a zp\u016fsobem uveden\u00fdm v Prohl\u00e1\u0161en\u00ed o ochran\u011b osobn\u00edch \u00fadaj\u016f, kter\u00e9 je neodd\u011blitelnou sou\u010d\u00e1st\u00ed t\u011bchto podm\u00ednek a kter\u00e9 je dostupn\u00e9 na webov\u00fdch str\u00e1nk\u00e1ch Prod\u00e1vaj\u00edc\u00edho.<\/p>\n\n\n\n

Objekt, ve kter\u00e9m Prod\u00e1vaj\u00edc\u00ed jako spr\u00e1vce poskytuje Slu\u017ebu, je za \u00fa\u010delem zv\u00fd\u0161en\u00ed ochrany majetku (kr\u00e1de\u017e, vloup\u00e1n\u00ed, vandalismus), bezpe\u010dnosti osob (napaden\u00ed, loupe\u017e, jin\u00e1 fyzick\u00e1 \u00fajma) a prevence mimo\u0159\u00e1dn\u00fdch ud\u00e1lost\u00ed monitorov\u00e1n kamerov\u00fdm syst\u00e9mem se z\u00e1znamem. Kupuj\u00edc\u00ed (U\u017eivatel) bere na v\u011bdom\u00ed, \u017ee Prod\u00e1vaj\u00edc\u00ed m\u016f\u017ee z\u00e1znamy po\u0159\u00edzen\u00e9 kamerov\u00fdm syst\u00e9mem pou\u017e\u00edt pro tr\u00e9nink a zdokonalov\u00e1n\u00ed um\u011bl\u00e9 inteligence (AI), kter\u00e1 umo\u017e\u0148uje l\u00e9pe odhalovat \u010di p\u0159edch\u00e1zet p\u0159\u00edpadn\u00fdm zneu\u017eit\u00edm Slu\u017eby (ochrana majetku, osob a prevence mimo\u0159\u00e1dn\u00fdch ud\u00e1lost\u00ed). Zpracov\u00e1n\u00ed osobn\u00edch \u00fadaj\u016f, v\u010detn\u011b jejich vyu\u017eit\u00ed pro tr\u00e9nink AI, je nezbytn\u00e9 pro ochranu opr\u00e1vn\u011bn\u00fdch z\u00e1jm\u016f spr\u00e1vce nebo t\u0159et\u00ed osoby \u2013 \u010dl. 6 odst. 1 p\u00edsm. f) GDPR. Subjekt \u00fadaj\u016f (U\u017eivatel) m\u00e1 mo\u017enost uplatnit v\u016f\u010di spr\u00e1vci pr\u00e1va garantovan\u00e1 mu GDPR, nap\u0159. pr\u00e1vo na p\u0159\u00edstup k osobn\u00edm \u00fadaj\u016fm. Podrobn\u011bj\u0161\u00ed informace o zpracov\u00e1n\u00ed osobn\u00edch \u00fadaj\u016f prost\u0159ednictv\u00edm kamerov\u00e9ho syst\u00e9mu, v\u010detn\u011b pr\u00e1v subjektu \u00fadaj\u016f a kontaktu na pov\u011b\u0159ence pro ochranu osobn\u00edch \u00fadaj\u016f, jsou k dispozici na webov\u00e9 str\u00e1nce www.potraviny.cz<\/a><\/p>\n\n\n\n

XIII. Z\u00e1v\u011bre\u010dn\u00e1 ustanoven\u00ed<\/strong><\/p>\n\n\n\n

Pr\u00e1vn\u00ed vztahy mezi Prod\u00e1vaj\u00edc\u00edm a z\u00e1kazn\u00edkem \/ spot\u0159ebitelem (U\u017eivatelem) t\u00fdkaj\u00edc\u00ed se kupn\u00ed smlouvy se \u0159\u00edd\u00ed z\u00e1k. \u010d. 89\/2012 Sb., ob\u010dansk\u00fd z\u00e1kon\u00edk, v platn\u00e9m zn\u011bn\u00ed a dal\u0161\u00edmi pr\u00e1vn\u00edmi p\u0159edpisy. Prod\u00e1vaj\u00edc\u00ed je opr\u00e1vn\u011bn provozov\u00e1n\u00ed prodejny v dob\u011b bezobslu\u017en\u00e9ho re\u017eimu kdykoliv ukon\u010dit; takov\u00fdm ukon\u010den\u00edm nejsou dot\u010dena pr\u00e1va a povinnosti smluvn\u00edch stran z uzav\u0159en\u00fdch kupn\u00edch smluv. P\u00edsemn\u00e9 ozn\u00e1men\u00ed o ukon\u010den\u00ed t\u00e9to slu\u017eby je Prod\u00e1vaj\u00edc\u00ed povinen zve\u0159ejnit na sv\u00fdch webov\u00fdch str\u00e1nk\u00e1ch.<\/p>\n\n\n\n

Toto zn\u011bn\u00ed v\u0161eobecn\u00fdch obchodn\u00edch podm\u00ednek je \u00fa\u010dinn\u00e9 ode dne 1. ledna 2025.<\/p>\n","protected":false},"excerpt":{"rendered":"

V\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky pro provoz prodejny v bezobslu\u017en\u00e9m re\u017eimu HO\u0158ICE ESO market \u0160vamberk Invest, s.r.o.P\u00e1lavsk\u00e9 n\u00e1m. 4286\/3c, 628 00 BrnoI\u010c: 26297256, DI\u010c: CZ26297256 Z\u00e1pis v obchodn\u00edm rejst\u0159\u00edku veden\u00e9m Krajsk\u00fdm soudem v Brn\u011b, spisov\u00e1 zna\u010dka C 42505. (d\u00e1le t\u00e9\u017e \u201eProd\u00e1vaj\u00edc\u00ed\u201c) I. Obsah V\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky stanov\u00ed pravidla vstupu z\u00e1kazn\u00edka (d\u00e1le jen \u201eU\u017eivatel\u201c) na prodejnu v dob\u011b bezobslu\u017en\u00e9ho … <\/p>\n

Pokra\u010dovat ve \u010dten\u00ed „VOP bezobslu\u017en\u00fd re\u017eim“<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-435","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"http:\/\/www.svamberk.cz\/index.php?rest_route=\/wp\/v2\/pages\/435","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.svamberk.cz\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/www.svamberk.cz\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/www.svamberk.cz\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.svamberk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=435"}],"version-history":[{"count":4,"href":"http:\/\/www.svamberk.cz\/index.php?rest_route=\/wp\/v2\/pages\/435\/revisions"}],"predecessor-version":[{"id":473,"href":"http:\/\/www.svamberk.cz\/index.php?rest_route=\/wp\/v2\/pages\/435\/revisions\/473"}],"wp:attachment":[{"href":"http:\/\/www.svamberk.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=435"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}